The Reluctant Prospector

Following up on yesterday's blog about making sure your prospecting goals are compatible with your business model (in a nut, don't set goals that will force you to sacrifice your quality of service, if providing quality service is important to you)...

The agent who inspired yesterday's blog is following a popular prospecting program that's making the rounds these days. It encourages agents to spend so many hours every day doing X (basically, some form of cold or warm prospecting), with the goal of reaching Y number of prospects every day, with the ultimate goal of securing as many new clients as possible by the end of the program.

Y'know, your basic Numbers Game strategy. Fair enough.

He's all ramped up about it because he says that another agent who is participating in the program got 41 new listings in 30 days. My agent friend is very impressed.

Initially, so was I. But then my cynical side kicked in and I said "hmmmmmmm."

Let's do some math.

41 new listings in 30 days. Assuming these aren't batch listings (10 building lots from a developer; 15 spec homes from a builder, etc.), I'm wondering how this is possible. Not saying that the agent in question isn't capable of securing 41 listings with her Super Sales Pitch, but in a month?

That means that she did at least 41 listing presentations (probably more as it's unlikely she has a 100% success rate, but let's be generous and say she does). That's 41 CMA's, 41 sets of contracts and disclosures, 41 copies to seller and broker, 41 keys-in-the-lockbox, 41 MLS entries, 41 signs-in-the-yards, 41 whatever-she-does-to-market-her-listings, etc. etc. etc. And none of this includes explaining the process of being on the market to those 41 new sellers, answering the inevitable questions that arise as showings for 41 sellers begin (or don't begin as the case may be), keeping up on the market in all 41 seller's neighborhoods, pursuing and delivering feedback, and managing offers that come in.

Have we mentioned the time that this agent was dedicating to her daily prospecting for these 41 listings, or the time she was devoting to her existing clients or to her family? And let's not forget eating and sleeping. All the while, preparing for, going on and processing these 41+ listing appointments.

I call BS. I don't think it's logistically possible to get 41 new, individual listings in 30 days. Could you list a developer, builder or bank and find yourself with 41 listings? Sure. But 41 individual sellers? I don't buy it.

What's my point? I dunno. Maybe just to demonstrate how smart I think I am to see through the nonsense and call it what it is. Or maybe I just want to assure agents that this sort of production isn't realistic and not be discouraged if they don't experience it themselves.

Probably a little of both.

"Okay, I'm convinced. I need to Blog, Blog often, and Blog well. But, but, but... what on earth do I Blog about?"

I get this question in my inbox and on my SWS forum several times a week. And it's a good question! One we all asked ourselves at that point we were persuaded of the value of the Blog.

In fact, it's such a good question (and so frequently asked) that I decided to bring a few people who obviously came up with some good answers to the SWS Virtual Studio to share those answers with all of us.

On Saturday morning, May 22nd, four of Active Rain's powerhouses will convene in the Studio with me to share their thoughts on what inspires them to Blog - how they come up with topics, what topics seem to work best and how they stay motivated.

And these are folks who know what they're talking about. All have at least 400,000 Active Rain points and 800 Blogs posted. They're all among Active Rain's top subscribed Bloggers, so they obviously offer good material that people like to read. And all attribute a significant portion of their business to their Blogging efforts.

How could you NOT want to hear their brilliance?

My guests on May 22nd are...

Jeff Belonger
500,000+++ points

Broker Bryant Tutas
700,000+++ points

Erica Ramus
400,000+++ points

Loreena Yeo
Coming up on 600,000 points

Join us? It's a freeeee show... here are the details and registration page!

I stumbled onto this blog by accident and love it! I especially like the part about us NOT talking if we don't know what we're talking about. But if WE do know our stuff... you can be sure we're RIGHT.

In January, I posted a blog about a phone call interview I had with REALTOR Magazine about "Cold-Calling in the Age of the Do Not Call list." I thought I had some wise things to say, but truly didn't think any of it would be printed since I'm pretty much clueless about anything to do with cold-calling (except there ain't no way I'm gonna do it).

Well, knock me over with a feather... yesterday I stumbled onto a featured blog by REALTOR Magazine and noticed that the graphic on the blog was the cover of the magazine my interview was meant for... Having nothing more pressing to do at the moment, I clicked on the link and what do I see? I got my own article! Not just a throwaway line in an article about Do-Not-Calling, but a whole headline and everything!

Now, I have to wonder... how come none of y'all mentioned this to me? Don't you read your REALTOR Magazine?

Anyway, here's the link. http://www.realtor.org/rmosales_and_marketing/articles/2010/1004_selling_donotcalllist. I doubt I'll change any die-hard cold-caller's mind about the practice, but maybe those of you who don't wanna cold-call can take comfort that there ARE alternatives!

Happy Friday, my friends!

I'm doing a little one-on-one consulting with a relatively new agent (who's gonna ROCK!) in Denver. We have similar personalities when it comes to our feelings about prospecting and business-building, so our conversations about prospecting always lead to some interesting A-HA moments for both of us.

Anyway, yesterday, my agent friend told me about a conversation he had with a like-minded career coach - one who specializes in matching personality types with business-building strategies. According to this coach (and my friend's score on the MBTI), my friend is capable of cold-calling and door-knocking for business, and he might even be rather good at it, as long as he feels he has something of value to offer.

HOWEVER, the coach cautioned him that even though he might be moderately successful in his cold-prospecting efforts, his personality type is simply not one that tolerates rejection well over the long term. That if he spends too much of his time and energy on prospecting activities that involve a steady dose of rejection, he'll eventually become depressed and discouraged. And probably won't realize why he's so lethargic and unenthusiastic about his career... and his life.

That makes perfect sense to me! I've been preaching for a long time now that there's no reason to spend your days doing something that you aren't comfortable with when there are perfectly acceptable alternatives. And if there AREN'T perfectly acceptable alternatives, maybe you're in the wrong business!

The good news is, of course, there are plenty of real estate prospecting techniques that don't involve much rejection. Oh, sure, rejection is a part of life, but that doesn't mean you have to put yourself in positions of pursuing it in the name of generating business if you don't want to. There's no need to "suck it up" or "just do it" if the sucking-up or just-doing makes you miserable.

Life's way too short for that. Figure out what you enjoy doing that brings in business. Do that. It really is that simple.

RELATED BLOGS: 
Be Yourself... Have More Fun... Sell More Real Estate! 
Stay IN Your Comfort Zone!
When to Venture Out of Your Comfort Zone... and when to stay in

It's Here!!!! 
The Sequel to Sell with Soul
Own one of the first 1,000 copies printed, numbered & autographed.
www.SWSStore.com

I remember when I was a brand-spanking new agent back in 1996, I contacted my previous human resources manager and offered to show relocating employees around Denver if they were looking for a rental. I figured, what the heck? After all, they're renters today; but maybe buyers tomorrow and besides, I could use the practice getting around town.

Good for me.

Just the other day, I talked with a new agent who is considering adding property management to his menu of services. I asked him why and he replied that he thought it would be a good opportunity to make contacts with people who will probably buy a home eventually.

Good for him.

But... here's where I'd like to see that reasoning tweaked just a little.

Yes, renters may eventually become buyers, and later, sellers. But... not because they're renters. They may eventually buy or sell a home because they're human beings.

This is another example of the laser-focused prospecting I cautioned against last week. Agents try to identify specific groups of people to target with their marketing and focus their efforts on that group. Other popular targets include first-time buyers, home-builders, divorcing couples and newlyweds. Some agents watch the obituaries in hopes of scoring a good listing or two.

And there's nothing wrong with identifying a group or groups of people you want to work with and customizing your approach to them! But you know what's cool about our business? Almost EVERYONE who crosses your path "may eventually buy or sell a home" -- whether they're renters, builders, first-timers or newlyweds. Just make it your goal to cross paths with as many warm bodies as possible as you go about your day! And remember to smile...

The SWS Mega-Toolkit
$89 

(You can buy the toolkit and get a copy of my new book freeeee - thru tomorrow)
Here are the details

The other day, a nice man from REALTOR Magazine called me up to chat about the Do Not Call list - specifically, what recommendations I, Jennifer Allan, queen of cold-calling (*snort*) might have for agents stymied in their prospecting efforts by that pesky DNC.

We had a great conversation, although it remains to be seen if any of my brilliance will make it into the final article since I really have no experience with the DNC except for being first in line to sign up.

But one of the last questions he asked made me think... and I came up with an answer off the cuff that I'm rather proud of. Thought I'd share it with you.

Question: "Jennifer, I understand that you never cold-called, but I'm sure that someone in your RE/MAX office did. If that agent were to ask you for advice on what to do instead, what would you have advised him?"

JA's Off-the-Cuff Answer: "Hmmmmmm."

No, seriously, I did come up with something...

"What I would probably tell him would be to get out from behind the desk and the telephone and take his naturally charming self out there into the world and make contacts face to face. No, not by knocking on doors or attending power networking events, but rather by striving to make a positive impression on as many people as possible as he goes about his day. By implementing a Quality over Quantity approach to attracting business. Instead of trying to make contact with 100 people a day, who will almost certainly promptly forget about him, try to really connect with two or three, who will be much more likely to remember him tomorrow... and six months from now."

I'm guessing that someone who has experienced success in cold calling has an appealing personality and a confident aura of success, which would be very attractive out in the real world, too! And, frankly, being out in the real world making real friends and real connections sounds a whole lot more fun and rewarding than dialing for dollars three hours a day!

I must confess that while I think my advice is brilliant, I've never been approached by a master cold-caller for my opinion and I don't expect to be in the near future. There are many paths to success and we're all better suited to one path or another.

So, while I don't expect the cold-calling world to suddenly shift their tactics to the JA-Way, I do hope I can inspire those who'd rather not cold-call to try the JA-Way and see if they like it!

Oh, and watch for your April edition of REALTOR Magazine to see if any of this made it in...

It's here, it's here! My new book - it's here! I mean that literally - it's EVERYWHERE in my house. Boxes and boxes of books, everywhere I look. Yeah, it's kinda cool. Strike that. It's so darn freakin' unbelievably cool. I do a little happy dance every time I trip over my boxes and boxes and boxes! (But check back in with me in two weeks as I'm moving all these boxes and boxes to my new place!)

Here's an excerpt from the first chapter of the book... enjoy!

"If You're Not Having Fun Selling Real Estate, You're Not Doing it Right!
by Jennifer Allan

Chapter One 
"What's Fun Got to Do with it?"

Selling real estate can be a blast. All day, every day? Uh, no. There will be days you long for the stability and security of a steady paycheck and regular hours. There will be nights you lie awake tossing and turning, unable to forget that scathing criticism you received from your unhappy seller. You'll have weeks - maybe even months - when you have no idea where your next mortgage payment is coming from. That's definitely not fun... and, unfortunately, something a lot of us can relate to in recent times.

But you'll also enjoy the euphoria of successfully negotiating a tough inspection. Of beating out five other agents for that primo listing without budging on your commission. Of picking up the phone to find a $1.5M buyer on the other end who found you as a result of your blog. Of hearing from your new referred client that your mutual friend said you were "the best." Of being too busy to breathe and then, when you finally come up for air, realizing that you just had a $50,000 month.

Making gobs and gobs of money is fun. Getting steady streams of referrals is fun. Being a master negotiator is fun. Solving problems is fun.

Being an exceptional real estate agent is fun.

This book is going to show you how to have more fun selling real estate by being exceptional at what you do and making lots of money doing it. Yes, you can mix business and pleasure... and have a heck of a time doing it.

First, we'll revisit and expand upon the Sphere of Influence (SOI) business philosophy introduced in Sell with Soul, because having lots of friends is fun, even for introverts like me. Getting business and referrals from your friends is even more fun-more fun than cold-calling, door-knocking, mass-mailing and advertising combined! We'll discuss how the traditional Numbers Game is not much fun at all and how you can change the rules and beat ‘em at their own game.

Moving on, we'll jump into the car with your buyers and debunk most of the nonsense that real estate trainers have been pushing at us since time began. The way we've been trained to "manage" and "handle" and "protect ourselves from" our buyers is a bunch of hooey! Relax, enjoy your buyers, trust your buyers, respect your buyers and they'll be a joy to work with.

Next, we'll spend some time discussing some advanced strategies for marketing, selling and closing your listings, with a particular emphasis on pricing. Trust me, being an outrageously effective listing agent - that is, one who knows how to actually sell houses - is buckets of fun. Being good at turning your listings into paychecks gives you an intoxicating sense of power over your business.

We'll also discuss some of the finer points of being an exceptional real estate agent-covering topics such as win/win negotiating, the right use of systems and effective communication skills.

Finally, we'll wrap things up with some fresh ideas on time management, taking your career to the next level (or conversely, down a notch), firing your clients and much more.

.....................

Want one of your very own? You can buy it from me (numbered & autographed - www.swsstore.com) or at Amazon... I think the Kindle version is already available, or will be shortly.

You can also get one for free, sorta, if you participate in the book release party at my website - just go here for details.

Did I mention how darn cool it is to release a book?

Right before Christmas, I did a live interview with PI Window on Business's Jon Hansen with the somewhat cryptic title: The Sincere Introvert: Sincerity and Vulnerability in the Age of Personal Branding. The premise of the interview was to discuss how a self-professed introvert (that would be me) was able to succeed in a sales-oriented career by creating a "quiet" personal brand.

Good stuff, if I do say so myself. I had a good time, anyway.

Well, my 45 minutes flew by, and according to Jon, the audience seemed entranced (okay, those are my words, not his) by our conversation, so he invited me back for another round.

That's where I'll be today (Thursday, January 7th) at 12:30 eastern time. Would love to have you join me! Here's the link to do that... http://www.blogtalkradio.com/jon-hansen/2010/01/07/the-sincere-introvert-part-2-the-new-age-of-personal-branding

Most prospecting training is focused on... FOCUSING. Laser-focused prospecting. Doing "it" for three hours a day, whatever "it" is, no interruptions, no excuses. Do "it" until you reach your goal of so many contacts, so many appointments, whatever. Lather, rinse, repeat. Every day.

And eventually, you might even enjoy "it." You might start to see relationships between how much of "it" you do and how many houses you sell. The more of "it," the more of the other.

Whatever your "it" of choice is - FSBO's, expireds, cold-calling, door-knocking, farming, blogging, advertising, SOI'ing, open-housing, lunch-dating - just remember the Good Old Numbers Game and do "it" more.

Fair enough.

But it occurs to me that my business never worked that way. I, frankly, didn't have any sort of formal system for prospecting and my business came from dozens of different sources.

I got business from my best friends, my good friends, and my acquaintances. I got business from open houses, sign calls and floor time. I got business from my lawn guy, my graphics gal and my insurance agent. I got business from my broker, other agents and lenders. I got business from street fairs, coffee shops and happy hours. I got business from current clients, current prospects and past clients. I got business from my website, from blogging and even one House Values lead.

See where I'm going with this?

Just because you met your last client at the coffee shop - does that mean you should only prospect at the coffee shop from now on? Or just because you listed a FSBO last week, does that mean you should only seek out FSBO's? Of course not - I hope that's obvious.

Real estate business is everywhere; it's all around us. Good prospects cross our paths every day, from a wide variety of sources.  Sometimes they cross our paths in the course of doing business, like when we hit it off with an open house visitor or have a great conversation with a walk-in. Other times, it seems much more serendipitous, like when we meet a new-home builder at a friend's wedding or share an elevator with a man who was just transferred. And even if these particular encounters don't result in immediate business, you never know who THEY know who might need someone just like you.

Keeping your antenna up and a smile on your face as you go about your day really IS a tremendous prospecting strategy!

Happy New Year - Love y'all!

It's Here!!!!
Just Released, like TODAY!
The Sequel to Sell with Soul.
Own one of the first 1,000 copies printed, numbered & autographed.
www.SWSStore.com